The Exceptional Family Member Program (EFMP) supports the continuum of care for all eligible sponsors and their family member in order to improve the quality of life for families that support a member with special medical and/or educational needs. EFMP is a DOD-mandated enrollment program designed to support individual, family, and unit readiness.

Exceptional Family Member Program (EFMP) at Camp Pendleton assists active duty personnel in providing for the special needs of family members before, during and after relocation required by a change of duty assignment. The program ensures every attempt is made to bring together military careers and special needs.

Any authorized dependent family member (spouse, child, stepchild, adopted child, foster child, or dependent parent) of active duty personnel residing with the sponsor who possesses a physical, medical, or emotional disability for a period of six months or more is eligible for enrollment.

It is mandatory, per MCO P1754.4C, that family members with special needs enroll in the EFMP. This assists Headquarters Marine Corps with assigning active duty personnel to locations where the special needs of family members can best be met.

Additional Info

How do I enroll in EFMP?

By calling one of two EFMP offices at Camp Pendleton: Mainside (760) 725-5363 or San Onofre (760) 763-0868. Families who are interested in EFMP support will be assigned a caseworker to assist with the enrollment process and all available community and installation resources to facilitate services and continuity of care for the family.

What are some of the benefits of enrolling in EFMP?

Personalized case management, resource & referral, workshops, playgroups, family events, and much more! Additionally, if an Exceptional Family Member is eligible, the Family Case Worker provides enrollment assistance with the Base Installation Respite Care Reimbursement Program & TRICARE® Extended Coverage Health Coverage (ECHO).

What does the Extended Care Health Options (ECHO) program provide?

The TRICARE® Extended Care Health Option (ECHO) provides supplemental services to active duty family members with qualifying mental or physical disabilities. ECHO offers integrated services and supplies beyond those offered by the basic TRICARE health benefits program.

Are families enrolled in EFMP able to be stationed overseas?

Overseas assignments for all active duty personnel and family members require screening. If sufficient care is determined as not available overseas, EFMP will work to ensure a duty location where both career and Exceptional Family Member needs are met.

Does EFMP provide relocation support?

EFMP caseworkers at both the losing and gaining installation will assist in the transition of medical and educational care. Ask the EFMP office for a “Transition Checklist” upon receipt of orders.

How can the Exceptional Family Member Program help with an Individual Education Plan (IEP)?

Caseworkers will assist you with issues ranging from school services, access to therapies, related resources and provide workshops to help families learn to be their family member’s best advocate.

As part of EFMP can I secure priority housing on base?

Priority housing for Marine Corps enrolled families is now determined by the HQMC EFMP office via the medical screening team.

The EFMP Family Forum is a place to identify and champion issues of our special needs families at Camp Pendleton, offering ideas, promoting creativity, integrating work, and problem-solving. This committee will allow for greater coordination and collaboration in accessing quality support services.

Who is invited?
An open forum for all EFMP Families to address systemic issues and concerns that affect Exceptional Family Members attached to Pendleton. This is also an opportunity for families to network and learn of current trends, opportunities, and resources. As members of our community, families have the chance to discuss matters and extend recommendations that will enhance the quality of life for our EFMP community.

When does it meet?
The EFMP Special Needs Forum meets semi-annually. Please contact the nearest EFMP office for specific dates and times.

How can I get involved?
All EFMP Families are encouraged to attend. These meetings are scheduled on a semi-annual basis. If you are unable to attend, please forward your concerns and requests to your assigned Family Case Worker or e-mail at

Contact an EFMP office to confirm dates and location.

Mainside: (760) 725-5363 or San Onofre/SOI: (760) 763-0868.

EFMP Base Installation Respite Care Reimbursement Program
The Respite Care Reimbursement Program is intended to reduce stress on sponsor families by providing temporary rest periods for family members who care for those who have special needs. Families assigned to the Camp Pendleton EFMP with EFMs identified as Level of Need (LoN) 3 or 4 can receive up to 20 clock hours per month of respite care, at an authorized rate. After verifying eligibility & authorized rate for the Respite Care Reimbursement Program, families may choose their own certified provider (Proof of certification & signed hold harmless agreement must be provided to our office prior to care), pay their provider for respite care hours, & then submit their original receipt, reimbursement log, & Optional Form 1164 to the Camp Pendleton EFMP office within 60 days to receive reimbursement.

Contact the EFMP office or your assigned EFMP Family Case Worker for more information or to enroll.

Respite Care Forms
NAVMC1750.1 Verification of Eligibility
NVMC1750.2 Statement of Understanding
Hold Harmless Agreement
NAVMC1750.3 Reimbursement Log
OF 1164

The Marine Corps Exceptional Family Member Program is a mandatory enrollment program designed to coordinate permanent change of station assignments for active duty sponsors who have a family member with special needs. When Marines are assigned to locations where their family members have access to required care, it allows the Marine to focus on the mission, enhancing individual and family readiness.

Marines and families often contact EFMP with recommendations about how the program can better support families and we value this communication. Several months ago, families began notifying EFMP that some TRICARE authorized providers were charging for completion of the DD Form 2792. This form is used across the Department of Defense to identify the medical requirements of family members for the purpose of EFMP enrollment. Enrolled families must also submit an updated form every three years to ensure that the most current information is available for EFMP assignment review.

As we investigated, we learned that network providers cannot receive TRICARE reimbursement for the time associated with completion of this form and therefore passed the cost to the individual family. Additionally, we have learned that absent regulation, authorized provider charges to families are inconsistent, and in some cases, cost-prohibitive for families.

The Marine Corps believes that families should not bear the cost of form completion to comply with a DoD-mandated program, and we have instituted a reimbursement process, retroactive to October 1, 2014. We have authorized reimbursement at actual cost, up to a maximum of $200/package, whichever is less. We recognize that some providers are charging more than the $200/package, however with education, may reduce their charges to align with our reimbursement. In some cases, providers have been charging less than the maximum amount authorized by the Marine Corps; we commend them and encourage them to keep their rates consistent. EFMP-enrolled Marines who are interested in pursuing a reimbursement, should contact their assigned EFMP office for assistance.

DD 2792 Reimbursement Information & Forms
Reimbursement Flyer
Reimbursement Process
Optional Form 1164
Frequently Asked Questions

TRICARE Extended Care Health Option (ECHO)

ECHO supplements the basic TRICARE program by providing financial assistance for certain services and supplies to qualifying beneficiaries. The services available under ECHO vary depending on the needs of the beneficiary.

If you need assistance with ECHO benefits or would like to see if you qualify, please call UnitedHealthcare Military & Veterans at (855) 874-6800 or contact your EFMP Family Case Worker.

Military I.D. Card for Adult Children
Military dependent children may be eligible for a lifetime I.D. card after age 21 due to pre-existing medical conditions. The child must be incapable of self-support.

Contact HQMC, Manpower and Reserve Affairs, MMSR-6 for the eligibility criteria and application – Form DD 137-5, (800) 784-9310/9529

Please contact the EFMP offices for additional resources.

Program Manager
Seniorina Rold
(760) 725-5363

Administrative Assistant
Anthony Kay
(760) 725-5363

Training, Education & Outreach Specialist
Gina Gonzalez
(760) 576-9428

Family Caseworkers

If you are transitioning to Camp Pendleton, Pawn Solie will be your Transitional Family Case Worker for the Exceptional Family Member Program.

Once you have established your residency or if you are newly enrolled in the Exceptional Family Member Program but not new to Camp Pendleton, you will be assigned an EFMP Family Case Worker that will be your point of contact for resources and questions. You may utilize the list below to reference the MCB Camp Pendleton Housing area or city you live in to connect with the assigned family caseworker.

(760) 763-0651
Office: BLDG 13150
Housing Areas: Del Mar, Forester Hills, South Mesa, Pacific View & Wire Mountain (I, II & III)
Cities: Vista
Area of Responsibility: North County Coastal (except Oceanside)

(760) 576-6396
Office: Abby Reinke BLDG 201019
Housing Areas: South Mesa, Santa Margarita, & Wire Mountain (I, II & III)

(760) 763-3607
Office: BLDG 13150
Housing Areas: Wire Mountain I, II, III/South Mesa

(760) 725-0226
Office: BLDG 13150
Housing Areas: Stuart Mesa, Edson, Harbor View, Seaside Village, & San Diego Proper

(760) 763-0284
Office: BLDG 130176T
Cities: Murrieta, Hemet, Lake Elsinore, San Bernardino, San Marcos, Poway, Valley Center, Ramona, Rancho Santa Fe, Santee, La Mesa, & El Cajon Area of Responsibility: Riverside County & Outliers of San Diego

(760) 763-0868
Office: BLDG 520512
Housing Areas: San Mateo Point & San Onofre (I, II & III)
Cities: San Clemente
Area of Responsibility: Orange County

(760) 763-0250
Office: BLDG 130176T
Housing Areas: San Luis Rey, O’Neill Heights, & De Luz
Cities: Fallbrook & Bonsall

(760) 763-0253
Office: BLDG 130176T
Cities: Temecula, Winchester, Menifee & Escondido
Area of Responsibility: Riverside County

(760) 763-4254
Office: BLDG 13150
Cities: Oceanside (Off Base)
Area of Responsibility: Oceanside (Off Base)

(760) 725-7165
Office: BLDG 520512
Area of Responsibility: Families assigned to Inspector & Instructor (I&I) duty in the West Coast Region
States: All states west of Mississippi

(760) 763-1310
Office: BLDG 13150
Area of Responsibility: Families assigned to Inspector & Instructor (I&I) duty in the West Coast Region
States: All states west of Mississippi

(760) 577-5854
Office: MCLB Barstow
Area of Responsibility: Barstow, China Lake & Edwards AFB

To receive email updates about upcoming events, changes within the EFMP at Camp Pendleton and for all outreach assistance, please call (760) 725-5363 or e-mail

What is the EFMP Lending Library?
The Exceptional Family Member Program Lending Library features items that may be borrowed on a trial basis for family members enrolled in EFMP. The purpose is to allow family members to consider a device, literature, sensory equipment, or specialized software application for their special needs family member.

Where is it located?
San Luis Rey, BLDG 1795

How can we check out items?
Items can be checked out for up to 60 days, with an option to extend for additional time if there is no waitlist present. Military sponsors are fully responsible for the items checked out.

EFMP families can make an appointment to check out items by emailing or calling (760) 576-9428.

Contact Information

Exceptional Family Member Program

BLDG 13150
Camp Pendleton, CA

Phone: 7607255363

MCLB Barstow Office: 7605775854

SOI Office: 7607630868


Follow Exceptional Family Member Program:

MCLB Barstow Office
BLDG 319 MCX Administration Office
Mon-Fri 7am-4:30pm
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